Skip to main content

Why email didn't feature in our MVP and today we integrate with Mailgun.

A long time ago, on a train far, far away, we set about sketching our vision for a Status Page platform. Several iterations and years later, Sorry was launched without any email features at all.

An illustration showing the Sorry and Mailgun logos together.

As we're right in the middle of announcing our integration with Mailgun, I thought it would be a suitable time to sit back and think about why we took this route and share it with everyone.

So when it came to evaluating our early mockups of the status page, Email was featuring heavily, but we knew for sure that building email services wasn't the reason why we're doing what we're doing.

Sure, post-launch requests for email started turning up from early adopters, as we'd expected, and publishing status page updates to email were proving kind of handy, and pretty much a given.

Having taken the decision early to not build an email service into Sorry was the right thing to do for us. The core status page service breathes freely of email complexity.

The rise and success stories of transactional email providers spoke for themselves and made our decision easy. With email delivery, success rates & visibility at the heart, we are committed to using transactional email providers over and above rolling our own email service.

Today, (reaches for scissors) we are excited to announce after a round of development with the clever folks over at Mailgun, you can now connect your Sorry Status Page to your Mailgun account and publish status updates by email.

Read more about our Mailgun Feature